Practice cases
Principles become more useful when they encounter constraints.
How I work
These cases describe situations where ideas had to survive institutions, legacy systems, professional practice, limited time, competing goals and the people actually using what was designed.
Each one is about the judgement it took: what the situation revealed, what changed and what travelled into later work.
Some details are deliberately generalised where the work involved confidential or system-level contexts.
Every case follows the same architecture
- 01Context
- 02The question
- 03What made it difficult
- 04What we noticed
- 05Judgement
- 06What changed
- 07What happened
- 08What transferred
Singapore