Translate into form
Change something: a screen, a room, a routine, a rule.
- 01Readthe situation
- 02Explainthe mechanism
- 03Examinethe evidence
- 04Judgeunder constraint
- 05Translateinto form
- 06Observewhat happens
- 07Transferwhat was learned
A useful idea eventually has to change something.
Depending on the situation, that might mean:
- an interface
- a classroom arrangement
- a routine
- a policy
- a workflow
- a representation
- a facilitation structure
- a guide
- a decision rule
Methods
Four methods that help
Each is a card in Riffle, a library of design method cards I built. The card says when to use the method, how to run it and what you get.
Paper prototype (opens Riffle in a new tab)
Can people use this design to do what they came to do, before anything is built?
A few hours · A small team
Space mock-up (opens Riffle in a new tab)
Does this layout work for the activities it has to hold, before we commit to building or buying?
Weeks or more · A group
Policy prototype (opens Riffle in a new tab)
When people meet this policy in practice, do they understand it and respond as intended, and what else happens?
Weeks or more · A small team
Service blueprint (future state) (opens Riffle in a new tab)
How will the redesigned service work, front and back, and what has to change for each person who runs it?
Several days · A small team