Gerald Ajam

The field, mapped

Where complexity thinking came from, what it claims, and where it is still argued over. The founding works, the idea of emergence at its centre, the human systems it has reached, and the tensions it has not settled.

Complexity
  1. 1948WeaverSeparated problems of simplicity, of disorganised complexity and of organised complexity, and argued that science had no method for the third.
  2. 1948–1956Wiener; AshbyCybernetics supplied the vocabulary of feedback and regulation, and the law of requisite variety: only variety can absorb variety.
  3. 1962SimonShowed that complex systems tend to be nested, nearly decomposable hierarchies, which is what makes them evolvable and partly understandable.
  4. 1963LorenzDemonstrated sensitive dependence on initial conditions, and so established that determinism does not imply predictability.
  5. 1972Anderson“More is different”: new properties appear at each level of scale, so knowing the laws does not let you rebuild the whole.
  6. 1973HollingSeparated stability, a return to equilibrium, from resilience, the persistence of relationships under disturbance.
  7. 1978SchellingShowed mild individual preferences producing stark segregation that nobody intended, the canonical case of social emergence.
  8. 1984Prigogine & StengersShowed that systems far from equilibrium can generate order spontaneously, reversing the assumption that order needs a designer.
  9. 1984Santa Fe InstituteFounded, giving the field an institutional home and its central model, the complex adaptive system.
  10. 1987Bak, Tang & WiesenfeldSelf-organised criticality: systems drive themselves to states where small events can trigger cascades of any size.
  11. 1993Funtowicz & RavetzPost-normal science: when facts are uncertain and values disputed, quality assurance must widen to the people affected.
  12. 1995Holland; KauffmanDescribed the mechanisms of complex adaptive systems, and argued that self-organisation is as fundamental as natural selection.
  13. 1998CilliersArgued that complex systems are incompressible, so every model leaves out something that may matter, and choosing a framing is a responsibility.
  14. 1998–1999Watts & Strogatz; Barabási & AlbertShowed that real networks are small worlds and often scale-free, giving complexity part of its quantitative backbone.
  15. 2001StaceyRecast organisations as complex responsive processes of relating, in which managers are participants rather than designers standing outside.
  16. 2003–2007Kurtz & Snowden; Snowden & BooneCynefin gave practitioners a way to tell complicated from complex contexts, with probe, sense and respond for the latter.
  17. 2009OstromShowed that durable institutions for shared resources are polycentric, nested and locally adapted, and that there are no panaceas.
  18. 2015ArthurSet out complexity economics: an economy in perpetual disequilibrium, in which agents act on expectations their actions jointly create.
  19. 2018Pendleton-Jullian & BrownDesign Unbound moved from emergence as something to explain to emergence as something to design for.
  20. 2020sLawrence et al.; Patriotta & VoronovThe crisis vocabulary gained mechanisms: causal pathways by which crises become entangled, and omnicrisis as a crisis of authority as much as of events.

Emergence

Where the whole comes from

What emergence means

Emergence refers to properties, patterns or behaviours of a whole that arise from interactions among its parts, and that are not present in, or easily deduced from, those parts on their own (Holland, 1998). A traffic jam moves backwards while every car in it moves forwards. Market prices, language, norms and school cultures are all emergent in the same sense.

Weak and strong

Philosophers separate weak emergence from strong. Weak emergence means the large-scale pattern could in principle be derived from the small-scale dynamics, but only by simulation, with no shortcut (Bedau, 1997). Strong emergence means the higher-level properties cannot be derived even in principle (Chalmers, 2006).

Most of complexity science needs only the weak version, and that matters for practice. Weak emergence already implies that the only reliable way to know what a complex system will do is to let it run, or to simulate it. That is the basis in knowledge for probing, prototyping and safe-to-fail experiments.

Micromotives and macrobehaviour

Schelling’s (1978) segregation model is the classic social example. Mild individual preferences for similar neighbours produce stark segregation that no individual intends. The lesson cuts two ways. Outcomes cannot be read back to intentions. And interventions aimed only at intentions may not move outcomes.

Both apply directly to education reform. Aggregate patterns such as tracking, attainment gaps or the take-up of a new tool routinely diverge from what any single person in the system wants.

Downward constraint

Sawyer (2005) argues that social emergence has a distinctive feature. The structures that emerge, such as norms, institutions and ways of talking, feed back to constrain and enable the people who produce them. Causation runs both ways: upward emergence and downward constraint. That is what makes social structure both real and changeable.

Reflexive emergence

Human systems add a further twist. People observe the emergent patterns and change their behaviour because of them. Markets react to forecasts. Schools react to rankings. Teachers react to dashboards. Arthur (2015) treats this as the central reason economies are complex: agents form expectations about an outcome that their expectations jointly create.

So social systems have no stable laws in the physicist’s sense. Any published model of a social system becomes an input to that system.

From explaining to designing for

The most significant recent move is from emergence as something to explain to emergence as something to design for. The aim is to shape the conditions from which good patterns are likely to arise, rather than to specify the patterns directly. It is the central claim of Design Unbound and of the Cynefin tradition’s “managing for emergence” (Snowden & Boone, 2007).

Human systems

Six areas where complexity met people

Organisations and leadership

Stacey et al. (2000) asked whether complexity was a management fad or a radical challenge to systems thinking, and answered that it was the second. Stacey (2001) argued that organisations are not systems that managers stand outside and design. They are complex responsive processes of relating, conversation and power, in which managers are themselves participants. Strategy emerges from local interaction. The formal plan is one input among many.

Cynefin gave practitioners the most widely used complexity heuristic (Kurtz & Snowden, 2003; Snowden & Boone, 2007). It separates clear, complicated, complex and chaotic contexts, plus a state of disorder, each with its own decision logic. In complex contexts cause and effect make sense only in retrospect, so leaders should probe, sense and respond: run parallel safe-to-fail experiments, amplify what works and dampen what does not. Uhl-Bien et al. (2007) reframed leadership as three functions rather than a role: administrative, adaptive, and enabling leadership that manages the tension between the first two.

Health care is the proving ground. Plsek and Greenhalgh (2001) argued that health systems are complex adaptive systems, and that in some settings minimum specifications should replace exhaustive protocols. It remains the most empirically developed sector for complexity-informed improvement, and the closest analogue to education.

Policy and public administration

Rittel and Webber (1973) defined wicked problems: no definitive formulation, no stopping rule, no true-or-false solutions, and no chance to learn by trial and error without consequence. Ackoff (1974) said organisations face “messes”, systems of interacting problems, rather than discrete problems. Both anticipated complexity’s core claim. The problem cannot be separated from the system that defines it.

Cairney (2012) reviewed complexity’s uptake in political science and concluded that its main contribution is to explain why policy outcomes are rarely the ones intended. Policy systems show path dependence, emergent outcomes, and long periods of stability broken by rapid change. Byrne and Callaghan (2014) give the fullest sociological account, and argue for case-based, configurational methods that suit complex causation.

Ramalingam (2013) showed how the linear logic models of international aid fail in complex settings. In domestic public services, the Human Learning Systems movement (Lowe & Plimmer, 2019) argues that outcomes are emergent properties of whole systems, so commissioners should fund learning, relationships and system health rather than buy specified outputs. The OECD (2017) and its work on anticipatory innovation governance (Tõnurist & Hanson, 2020) mark the arrival of these ideas in mainstream public-sector guidance.

Economics

Arthur’s (1989) work on increasing returns showed that small historical accidents can decide which technology dominates. Path dependence became a mechanism rather than a metaphor. Arthur (2015, 2021) generalised this into complexity economics: the economy is in perpetual disequilibrium, agents act on expectations their actions jointly create, and novelty comes from inside the system. Beinhocker (2006) and Farmer (2024) extend the programme with agent-based modelling, and argue that it does better than equilibrium models exactly where those fail, in crises.

Ostrom’s (2009) framework for social-ecological systems is complexity’s most important empirical result for governance. There are no panaceas. Durable institutions are polycentric, nested and adapted to local conditions. Her work shows that self-organisation is not the opposite of governance. Well-designed rules can make it reliable.

Social-ecological systems and resilience

Holling (1973) separated stability, a return to equilibrium, from resilience, the persistence of relationships under disturbance. He later developed the adaptive cycle and panarchy: nested cycles of growth, conservation, release and reorganisation running at different speeds (Gunderson & Holling, 2002). Walker et al. (2004) added the distinction between adaptability and transformability, and Folke (2006) traced how resilience became a perspective for analysing social-ecological systems.

Scheffer (2009) showed how complex systems can shift abruptly between alternative stable states, and how early-warning signals such as critical slowing down can come before those shifts. Lenton et al. (2008) and Armstrong McKay et al. (2022) applied this to the Earth system, and Rockström et al. (2009) turned it into planetary boundaries. This body of work supplies the most rigorous mechanisms behind the talk of polycrisis.

Education and learning

Davis and Sumara (2006) argued that learners, classrooms, schools and knowledge itself are nested complex systems. Teaching, on this view, should create conditions for emergence (redundancy and diversity, neighbour interactions, distributed control and enabling constraints) rather than transmit fixed content. Mason (2008) assembled the philosophical case, including the warning that complexity can become a fashionable vocabulary that changes nothing in practice.

Jacobson and Wilensky (2006) showed that students find emergent phenomena hard to understand because they default to centralised, single-cause explanations. That finding reaches well beyond science, into civic literacy. Jacobson et al. (2016) went further and proposed a complex-systems framework for learning itself. Long-running debates, such as cognitive against situative accounts of learning, dissolve once learning is treated as a multi-level emergent phenomenon.

In international policy, the OECD Learning Compass 2030 (OECD, 2019) names reconciling tensions and dilemmas as a transformative competency. It is the closest thing to an explicit commitment to complexity literacy, though it stops short of naming it.

Epistemology

Cilliers (1998) made the most important philosophical argument in the field: complex systems are incompressible. Any model of one must leave something out, and what it leaves out can matter in ways nobody can know in advance. So knowledge of complex systems is always provisional and perspectival. It is not relativist, but it is bounded. Cilliers drew an ethical conclusion. Because every framing excludes, choosing one is a responsibility, not a technicality.

Morin (2008) reached a parallel position from the humanities. He set “complex thought” against a paradigm of simplification that separates domains and explains wholes by their parts, and proposed thinking that distinguishes without separating and integrates without reducing. Funtowicz and Ravetz (1993) argued that when facts are uncertain, values disputed, stakes high and decisions urgent, science must become post-normal, with quality checked by an extended community of the people affected. Sardar (2010) widened this into “postnormal times”, a framing that has shaped futures practice.

Knight (1921) separated risk, where probabilities can be calculated, from uncertainty, where they cannot. Kay and King (2020) argue that most consequential decisions are made under radical uncertainty, and that treating them as risk produces false confidence. The Prairie Oyster (2025) essay makes the same point for leaders: uncertainty handled as if it were risk only looks tamed.

Design Unbound

Designing for emergence

The work

Ann Pendleton-Jullian and John Seely Brown’s Design Unbound: Designing for Emergence in a White Water World (2018a, 2018b) is a two-volume programme. Volume 1, Tool Sets, presents ten tools, from rapid iteration to the pragmatic imagination, and three meta-tools: designing for emergence, systems of action and the change triangle. Volume 2, Ecologies of Change, shows how the tools combine into strategies for working on complex problems.

The white water world

The starting premise is a world that is “rapidly changing, hyperconnected and radically contingent”. There, the classic design stance of define a problem, specify a solution and implement breaks down, because the context changes faster than the design cycle. Seely Brown’s recurring image is the kayaker rather than the sailor. You do not plot a fixed course. You learn to read the water and use it.

Entangled and emerging

From complexity science the authors take a view of the world as “entangled and emerging”. Cause and effect are distributed, outcomes arise from interaction, and the designer is inside the system. So design reaches beyond objects and services to the shaping of contexts, incentives, relationships and possibilities, which they call “architecture in all things”.

Ecologies of change

The central practical idea is that complex problems call for ecologies of interventions: strategic moves, tactical experiments and enabling conditions that interact over time. A single strategic plan will not do, and nor will a tactical fix. A system of action links small, rapid, locally owned actions to a larger aspiration, so that the aspiration steers without determining and the actions learn without drifting.

The pragmatic imagination

The closing tool is the pragmatic imagination, in which imagination generates possibilities and action tests them in the world, each feeding the other. It is the book’s answer to the paralysis complexity can induce. The authors are candid that it is a framework, “not a proven theory”.

Contribution and critique

Design Unbound closes the gap between complexity as analysis and complexity as agency. It is the most developed account of what a designer, including a policy designer, does differently once emergence is taken seriously.

Its weaknesses are the field’s weaknesses. The tools are illustrated by cases rather than tested. The language can run ahead of the evidence. And the book’s scale makes it easier to cite than to apply. For education systems, its best use is as a vocabulary for designing reforms and the tools that support them as evolving ecologies, not finished products.

Growing

Where the field is moving

Coupling and speed

Global systems are more tightly coupled than at any point in history (Helbing, 2013; Goldin & Mariathasan, 2014), and social acceleration squeezes the time available to sense and respond (Rosa, 2013). Tight coupling plus speed is the textbook recipe for cascading failure (Perrow, 1984).

Machines as agents

Algorithmic and AI systems now act as agents inside social systems, producing behaviour that neither designers nor users intended, from flash crashes to polarisation driven by recommendations. Rahwan et al. (2019) called for a science of machine behaviour, because these systems cannot be understood from their code alone. Generative AI extends this to knowledge, learning and communication, which puts education at the centre of the problem.

Tipping points in the Earth system

Evidence that several climate tipping elements may be triggered within the current warming range (Armstrong McKay et al., 2022) turns nonlinearity from an abstract property into a planning constraint.

Contested expertise

The authority of expertise is itself becoming unstable (Patriotta & Voronov, 2026). When the institutions that would normally define and manage a crisis are contested, linear, expert-led responses lose traction. Legitimacy then has to be rebuilt through participation, the extended peer community that post-normal science anticipated (Funtowicz & Ravetz, 1993).

From risk to uncertainty

Together these drivers move more decisions out of calculable risk and into radical uncertainty (Kay & King, 2020). That is why the demand has shifted from forecasting to anticipation (Miller, 2018; Tõnurist & Hanson, 2020), and from strategic plans to adaptive portfolios.

The literacy gap

Supply has not kept pace. Learners default to centralised, single-cause explanations (Jacobson & Wilensky, 2006). Leaders default to plan and control (Snowden & Boone, 2007). Institutions default to linear accountability (Lowe & Plimmer, 2019). The gap between the complexity of the world and the complexity of our mental and institutional models is what the growing need to understand complexity really means.

By problem

Adjacent literatures, with the strength of their evidence

A toolkit organised by the problem in front of you, not by school of thought.

Adjacent literatures by problem
ProblemLiteraturesEvidenceSources
Generating hypotheses when cause and effect are unclearAbduction; frame creation; data/frame sensemakingModerate–strongPeirce; Dorst; Klein
Escaping lock-in in thinkingLateral thinking; exaptation; adjacent possible; integrative thinkingTheory strong; techniques weakde Bono; Kauffman; Martin
Acting without predictionEffectuation; bricolage; ecological rationality; scenariosStrongSarasvathy; Gigerenzer; Ramírez
Collective sensing and reliabilitySensemaking; high-reliability organisations; Safety-II; psychological safetyStrongWeick; Hollnagel; Edmondson
Learning that questions assumptionsDouble-loop learning; levels of learning; paradox; ambidexterityModerate–strongArgyris & Schön; March; Smith & Lewis
The minds complexity demandsAdult development; reflective judgment; cognitive flexibility; wisdom; humilityModerate (measurement contested)Kegan; King & Kitchener; Spiro; Grossmann
What social structure is made ofRelational sociology; actor-network theory; assemblage; morphogenesis; fields; practice theoryTheoretically strongEmirbayer; Latour; DeLanda; Archer
Steering large transitionsMulti-level perspective; transition management; Three Horizons; missionsModerateGeels; Loorbach; Sharpe; Mazzucato
Using tipping points as leversSocial tipping; complex contagionStrong and growingCentola; Otto
Institutional humilityTechnologies of humility; risk society; post-normal scienceConceptualJasanoff; Beck; Funtowicz & Ravetz

Tensions

What the field has not settled

Two complexities

There is a persistent gap between complexity science, which is mathematical, computational and data-heavy, and complexity thinking as practised in leadership, design and futures work, where the concepts are often used as metaphors (Manson, 2001; Byrne & Callaghan, 2014). The first is rigorous but hard to apply to problems full of human meaning. The second is applicable but prone to inflation.

Complexity as alibi

“It’s complex” can become a shield against accountability. A complexity-informed institution still owes the public clear commitments. What changes is that the commitments are to direction, learning and adaptation rather than to outputs fixed in advance (Lowe & Plimmer, 2019).

Normative thinness

Complexity science explains how patterns arise and is silent on which patterns are worth having. The metacrisis literature and critical systems thinking both try to supply the missing values, with uneven success. Any applied complexity programme has to state its values openly.

Evidence for the tools

Widely used frameworks, including Cynefin, Design Unbound’s tool sets and many systems-mapping methods, have far more case illustrations than controlled evaluations. Some of that is unavoidable in complex settings. But it leaves the field open to the charge of being persuasive rather than proven.

Crisis fatigue

The vocabulary of polycrisis and metacrisis can produce paralysis or fatalism. Wong’s (2026) emphasis on emotional safety and agency, and Design Unbound’s pragmatic imagination, are both responses to that risk. Complexity has to be made actionable at a human scale, or people will ignore it.

The narrow canon

The canon is still overwhelmingly Western, male and concentrated in a few institutions. That has a cost. Relational traditions elsewhere supply ethics, practices and forms of pluralism the field lacks. Bringing them in without romanticism or extraction is a live challenge, not a solved one.

Fragmented allies

The adjacent literatures rarely cite complexity science, and complexity science rarely cites them. Effectuation, sensemaking, reflective judgment and transitions research have each built strong evidence on their own. The field’s next advance is more likely to come from connecting them than from new theory.

Reading

Where it comes from

Start with the first on the list.

  • Weaver, W. (1948). Science and complexity. American Scientist, 36(4), 536–544.

    The founding distinction between disorganised and organised complexity, and the cleanest place to start.

  • Simon, H. A. (1962). The architecture of complexity. Proceedings of the American Philosophical Society, 106(6), 467–482.

    Near-decomposability, and the reminder that complex does not mean everything connected to everything.

  • Anderson, P. W. (1972). More is different. Science, 177(4047), 393–396.

    The field’s manifesto: each level of scale needs its own concepts.

  • Holling, C. S. (1973). Resilience and stability of ecological systems. Annual Review of Ecology and Systematics, 4, 1–23.

    The distinction between stability and resilience that the whole resilience literature builds on.

  • Holland, J. H. (1995). Hidden order: How adaptation builds complexity. Addison-Wesley.

    The working description of complex adaptive systems and their mechanisms.

  • Kauffman, S. (1995). At home in the universe: The search for the laws of self-organization and complexity. Oxford University Press.

    The case that self-organisation is as fundamental as natural selection.

  • Cilliers, P. (1998). Complexity and postmodernism: Understanding complex systems. Routledge.

    Incompressibility, and why choosing a framing is an ethical act.

  • Stacey, R. D. (2001). Complex responsive processes in organizations: Learning and knowledge creation. Routledge.

    Organisations as patterns of relating, with managers inside them rather than above them.

  • Davis, B., & Sumara, D. (2006). Complexity and education: Inquiries into learning, teaching, and research. Lawrence Erlbaum.

    The fullest argument that classrooms, schools and knowledge are nested complex systems.

  • Jacobson, M. J., & Wilensky, U. (2006). Complex systems in education: Scientific and educational importance and implications for the learning sciences. Journal of the Learning Sciences, 15(1), 11–34.

    Why students struggle with emergence, and what that means for teaching it.

  • Snowden, D. J., & Boone, M. E. (2007). A leader’s framework for decision making. Harvard Business Review, 85(11), 68–76.

    Cynefin for leaders, and the most widely used complexity heuristic in practice.

  • Morin, E. (2008). On complexity. Hampton Press.

    Complex thought against the paradigm of simplification, from the humanities side.

  • Mitchell, M. (2009). Complexity: A guided tour. Oxford University Press.

    The best accessible account of the science, and candid about its missing definition.

  • Ostrom, E. (2009). A general framework for analyzing sustainability of social-ecological systems. Science, 325(5939), 419–422.

    Polycentric governance, and the finding that there are no panaceas.

  • Scheffer, M. (2009). Critical transitions in nature and society. Princeton University Press.

    Tipping between stable states, and the early-warning signals that can come before it.

  • Ladyman, J., Lambert, J., & Wiesner, K. (2013). What is a complex system? European Journal for Philosophy of Science, 3(1), 33–67.

    A careful family of features in place of a single definition.

  • Byrne, D., & Callaghan, G. (2014). Complexity theory and the social sciences: The state of the art. Routledge.

    The most complete sociological account, and a case for case-based methods.

  • Arthur, W. B. (2015). Complexity and the economy. Oxford University Press.

    Complexity economics, and reflexivity as the reason economies are complex.

  • Pendleton-Jullian, A. M., & Brown, J. S. (2018a). Design unbound: Designing for emergence in a white water world: Vol. 1. Tool sets. MIT Press.

    The most developed account of what designing for emergence involves in practice.

  • Lawrence, M., Homer-Dixon, T., Janzwood, S., Rockström, J., Renn, O., & Donges, J. F. (2024). Global polycrisis: The causal mechanisms of crisis entanglement. Global Sustainability, 7, e6. https://doi.org/10.1017/sus.2024.1

    Turns polycrisis from a mood into mechanisms, with three pathways of entanglement.

Unsettled

What I would still argue about

The questions this page does not settle.

  • How can complexity-informed interventions be evaluated credibly, when most of the tools have far more illustrations than tests?
  • How should AI agents be governed once they are participants in learning systems, not only tools inside them?
  • How can professional authority be rebuilt in an omnicrisis without falling back on closed expertise?
  • How can complexity literacy be taught at scale, across a whole system rather than in a few enthusiastic classrooms?
  • How can non-Western relational thought be brought into the field’s foundations through partnership rather than extraction?
  • How can complexity science be connected with the literatures on reasoning, organising and adult development that already hold much of its practical answer?
The four moves, in practice
Singapore